Tandem Skydiving Booking Terms & Conditions


BOOKING A JUMP!

Simply secure your booking with a credit card by telephone or over the net. We recommend that you try and get the earliest available time slot that is available on the day of your choice at the time you make your booking. By securing the earliest time slot you will maximise your chance of getting the jump done in the event of delays caused by weather etc.

Clients must be aware of the Restrictions that apply to each jump, which are listed on the information page of this site.

WAITLISTING BOOKINGS

The Academy is available 7 days a week but relies on a sufficient number of bookings to ensure jumping goes ahead on any given day. Clients booking ahead for days that cannot be confirmed, due to lack of numbers, can "Waitlist" their preference with a deposit.

The Academy will endeavour to encourage other booking enquiries to choose days that already have Waitlisted clients and help ensure the minimum number of bookings for a days jumping is achieved.

All Waitlisted clients must confirm the status of their booking by contacting the Academy 24hrs in advance.

Unless stipulated otherwise at the time of booking, all Waitlisted bookings that fail to be confirmed will be moved to another date selected by the client and may be Waitlisted again.

CONFIRMED BOOKINGS

All confirmed bookings must contact the Academy just prior to departing for the dropzone and speak directly with a duty staff member to establish if any delays are affecting a days operations. Regardless of local weather conditions at a clients point of departure the conditions can be completely different at the dropzone which might delay the days scheduling.

All clients must be prepared to be on hold for up to 3 hours before any form of rescheduling will be considered to avoid the terms and conditions outlined in our Cancellation Policy.

DEPOSITS

Minimum of AU $100 - Non Refundable Deposits are a clients commitment to honour a booking.

GIFT VOUCHERS / CERTIFICATES

These are available for all of the services offered by the Academy or for any monetary amount and will generally have additional stipulated conditions attached which must be read in conjunction with conditions determined on this page, including a cooling down period in which clients may change their mind.

Vouchers/Certificates are valid for a period of 12 months from the date of issue and then become void. Vouchers may be transferred to any of the services offered by the Academy.

The Academy accepts no liability in the event of lost or stolen Vouchers / Certificates.

CANCELLATION POLICY

48 hours notice of cancellation or rescheduling must be given by a client or the clients agent to avoid penalty. At the discretion of the Academy any or all monies will be forfeit.

Gift vouchers/certificates will be deemed void if cancelled without 48 hours notice and are not refundable.

To avoid penalty, cancellation or rescheduling due to adverse weather conditions or for any reason will be at the discretion of the Academy.

REFUNDS

Unless specific conditions are established at the time of booking refunds will not include the deposit amount or an amount for any part of a service provided by the Academy to a client.

Refunds on Gift vouchers/Certificates will incur an admin fee generally stipulated on that document.

OPERATIONAL CRITERIA

Skydiving operations are governed by the APF (Australian Parachute Federation) Operational Regulations and are affected by many other factors including weather. Considerations may mean location preferences may not be available on any given day.

The Academy reserves the right to determine if operations can go ahead based on our assessment of a clients ability and physical capability, at any given time or location without repercussion.

Parachute / Skydiving operations are perceived as dangerous by most people in the general community but we will endeavour to minimise this risk and uphold our excellent record by continuing to apply sound policies to our operations.

YOUR SAFETY IS OUR CONCERN WHICH WE WILL NOT JEOPARDISE BY PLACING COMMERCIAL GAIN BEFORE ANY OF OUR SOUND POLICIES THAT HAVE BEEN ESTABLISHED SINCE 1987.

- West Australian Skydiving Academy -

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